Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you:

• Contact us via WhatsApp for purchases or support
• Use our remote installation services
• Browse our website and catalog

2. How We Use Your Information

We use the information we collect to:

• Process your software purchases and installations
• Provide technical support and customer service
• Send you installation instructions and software updates
• Improve our services and customer experience

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information. During remote installations, our technicians only access what is necessary to install and configure the software. We do not store or access any personal files on your computer.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when:

• Required by law or legal process
• Necessary to protect our rights or property
• You have given explicit consent

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp at +57 304 600 2634.